Privay Policy, Fairytalez Audio App

Fairytalez, operated by Weider Media ApS (“Fairytalez”, “we”, ”our” or “us”) is committed to protecting your privacy. We have made this Privacy Policy to show our commitment to the protection of your privacy while you use our Fairytalez Audio App (the “App”). By using the App you permit the collection and use of your personal information as described in the Privacy Policy and you agree with this Privacy Policy and the Terms of Use. If you do not agree with the terms of the Privacy Policy or the Terms of Use, you should not use the App.

Read Terms of Use here

1. ABOUT THIS PRIVACY POLICY

Our Privacy Policy sets out the foundation on which we process and use any personal data we collect from you or that is provided to us as a result of downloading or using the App.

Please read the Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We strive to comply with the Children’s’ Online Privacy Protection Act (COPPA) in the US. Please see section 5 below for further info. You can learn more about COPPA by visiting this guide from the kidSAFE seal program: http://www.kidsafeseal.com/knowaboutcoppa.html.

We comply with the General Data Protection Regulation (GDPR). Please see section 6 below.

2. INFORMATION GATHERED THROUGH THE APP

We make the App available for download via a number of platforms, especially the Apple App Store and Google Play (each an “App Platform”) operated by third parties (each an “App Platform Operator”).

While you are using the App downloaded from an App Platform, and while those Apps are installed on your Device, we and/or the App Platform Operator may use cookies, unique device identifier codes (all personally identifiable information is anonymised by Fairytalez) or other technology to collect and process the following information about you, and we may have access to it:

  • information on your patterns of use of the App, such as how long you use it for, how often you use it, and what you do or click when you are using it;
  • the amount of content used – pages, game play or video watched – within the app each time you use it;
  • the language through which you are using the App; and
  • information about your Device, including, where available, your operating system, the anonymised unique device identifier code, information regarding the volume and status of data transmission, click-through statistics and the date and time you access portions of the the App;

We have no control over an App Platform Operator’s collection or use of information and cannot change what information is made available to us by an App Platform Operator by virtue of your or our use of the App Platforms.

Your personal data is gathered from the following sources:

  • when you provide it to us or the App Platform Operator;
  • use of cookies, unique device identifier codes or other technology by an App Platform Operator; please refer to the terms and conditions and Privacy Policy of the App Platform Operator in respect of such use; and
  • use of cookies, unique device identifier codes or other technology by us.

We currently use App-store Vendor IDs to identify your device, in accordance with Apple requirements. This ID is generated by eg. Apple iOS, and identifies your device in the context of the App only and allows us to gather information about you described in this Privacy Policy.

3. WHAT WE USE THE INFORMATION FOR

We use information that we have access to about you or that you give to us in several ways:

  • to deliver and maintain a high quality service;
  • to refine and improve the App and to deliver to you and maintain high quality products;
  • to comply with our legal obligations;
  • to gain insight into how customers, including you, use the the App so that we can make improvements to its usability and analyze or fix technology problems;
  • to balance traffic to ensure our users receive a consistent and reliable service;
  • to conduct research on and analysis of our business practices and our interactions with you, with a view to improving our service and products;
  • to allow you to access the the App and to participate in features of our services when you choose to do so; and
  • to notify you, if we choose to do so, about changes to our services, including the the App.

Except as set out in this Privacy Policy, we do not sell, share, rent, trade or give away any of your personal information.

4. DISCLOSURE OF INFORMATION TO OTHER PEOPLE

We do not disclose personal information about you to any third party unless we have your permission (including as given in this Privacy Policy), it is a condition of our agreement with an App Platform Operator, or we believe applicable laws and regulations permit or require it.

You understand and agree that we may disclose your personal information to the following third parties:

  • any member of our group of companies, which means our subsidiaries, our ultimate holding company and its subsidiaries;
  • our professional advisors (e.g. lawyers, tax advisors);
  • a prospective seller or buyer of any business or assets of the App or Fairytalez itself;
  • a third party in order to enforce or comply with any agreement, including an agreement with an App Platform Operator; and
  • to protect the rights, property, or safety of our company, or others; this includes exchanging information with third parties regarding fraud protection insurance and credit risk reduction.

We will tell you when personal data about you may be provided to third parties by us in ways other than those explained in this Privacy Policy; you will have the option to prevent such information sharing at the time that we tell you.

We do not disclose personal information about you to third parties (including advertisers or marketing companies) unless you have consented to that disclosure, but we may provide them with aggregate anonymized information about users of a the App. You hereby agree to these practices.

It may be necessary to transfer your personal information to other group companies, to App Platform Operators or to our other service providers, in and outside of US and Europe (e.g. Pubfront ApS, providing the streaming channel software). You agree that we may transfer your personal data on that basis.

5. CHILDREN / MINORS

We do not knowingly collect or store personal data from children under the age of 18 via the App. Our Apps provide audio and features for children that do not require the collection of personal data from children. Any feature that may request personal information, such as a paid subscription or newsletter sign-up form is intended for use or activation by a parent or guardian of the child and is placed in areas directed to parents and grown-ups only.

If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to delete it as soon as is possible. If a parent or guardian becomes aware that a child (a person under the age of 18) has provided us with personal data without their consent, please contact us on [email protected].

6. SECURITY AND CONTROL OF YOUR PERSONAL DATA

Although we rely on an App Platform Operators to take care of your data, much of which we only access by viewing the data through their tools, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Fairytalez; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. You acknowledge that we are not responsible for the actions of an App Platform Operator, or for any intercepted information sent via the internet, and you release us from liability in connection with any and all claims arising out of or related to the use of intercepted information in any unauthorised manner.

7. ACCESS TO INFORMATION AND UPDATING, VERIFYING AND DELETING PERSONAL DATA

At any time, you can make a written request to have access to all the personal data information that we hold about you. We will provide this information to you. You can modify, update or delete your inaccurate personal information at any time by contacting us at  [email protected].

8. RECOMMENDATIONS

From time to time apps are the target of third parties acting illegally and masquerading as legitimate app companies. Our App will never be made available to download from sources other than from an App Platform Operator approved by us. If you are in doubt about the authenticity of any source of an app, please let us know.

The apps and the Fairytalez account pages in the App Platforms may, from time to time, contain links to other services and websites. If you follow a link to any of these services or websites, please note that they will have their own privacy policies and that we do not take any responsibility or liability for these policies or for the activities on those services.

If you find any suspicious activity connected to the use of an App Platform then we suggest you contact the App Platform Operator immediately. If you find anything suspicious or encounter suspicious activity in relation to your use of the App or our account then please contact us immediately at [email protected].

9.  CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy Policy in the future will be posted on this page, with an updated effective date. You should visit this page periodically to review any changes to the Privacy Policy. If we were to make any material changes to this Policy, we would notify you more prominently and obtain your prior consent or the prior consent of a parent or legal guardian.

10. CONTACT

We welcome questions, comments, and requests. These should be addressed to [email protected].

Last updated: September 20, 2020

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